Privacy Policy
How SOU Tours collects, uses and protects your personal information when you enquire about or book Statue of Unity tour packages.
Last updated: 10 August 2026
SOU Tours ("we", "us" or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have. By using our website www.soutours.in or contacting us for tour enquiries, you agree to the practices described below.
1. Who We Are
SOU Tours is a travel and tour operator specialising in Statue of Unity and Kevadia experiences, including classic, group, student, corporate, pilgrimage and special-event packages.
Registered operating area: Kevadia, Statue of Unity, Gujarat, India.
Contact for privacy matters: support@soutours.in | Phone: +91 87994 51791.
2. Information We Collect
We may collect the following information when you browse our website, fill enquiry forms, call us, message us on WhatsApp, email us, or book a tour:
- Identity details: name, age group preferences (adults/children), and group size
- Contact details: phone number, email address, WhatsApp number and city/state of travel
- Travel preferences: preferred travel dates, trip duration, package type and special requests
- Booking and payment-related information required to confirm your tour (shared only as needed for booking)
- Communication records: messages, call notes and enquiry details you share with our team
- Technical data: basic website usage information such as browser type, device type and pages visited (via standard analytics/cookies where enabled)
3. How We Use Your Information
We use your information only for legitimate travel and business purposes, including:
- Responding to tour enquiries and providing package recommendations
- Planning, customising and confirming your Statue of Unity itinerary
- Coordinating hotels, transport, guides, tickets and related travel services
- Sending booking confirmations, itinerary updates and important travel information
- Providing customer support before, during and after your trip
- Improving our website, packages and guest experience
- Complying with applicable legal, tax and regulatory requirements
4. Enquiry Forms and WhatsApp
When you submit a tour enquiry form on our website, your details may be used to prepare a WhatsApp message so you can contact our team quickly. By submitting the form, you consent to us using the information you provide to respond to your enquiry via phone, WhatsApp, email or other channels you shared.
WhatsApp is a third-party service operated by Meta. Messages sent through WhatsApp are also subject to WhatsApp’s own privacy terms.
7. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
8. Data Retention
We retain personal information only for as long as needed to fulfil the purposes described in this policy, respond to enquiries, complete bookings, provide after-trip support, and meet legal or accounting requirements. When information is no longer required, we take steps to delete or anonymise it securely.
9. Your Rights and Choices
Depending on applicable law, you may request to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Withdraw consent for marketing communications (where applicable)
- Request deletion of information that is no longer needed for legitimate business or legal purposes
To exercise these rights, contact us at support@soutours.in or call +91 87994 51791. We may need to verify your identity before processing certain requests.
10. Children’s Privacy
Our services are intended for adults making travel enquiries and bookings, including family groups travelling with children. We do not knowingly collect personal information directly from children under 18 without parental or guardian involvement. If you believe a child has provided information without appropriate consent, please contact us so we can take suitable action.
11. Third-Party Links
Our website may include links to third-party websites or services (for example Google Maps, Instagram, Facebook or WhatsApp). We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies separately.
12. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services or legal requirements. The “Last updated” date at the top of this page will be revised when changes are made. Continued use of our website or services after updates means you acknowledge the revised policy.
13. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
- SOU Tours
- Email: support@soutours.in
- Phone / WhatsApp: +91 87994 51791
- Address: Kevadia, Statue of Unity, Gujarat, India
- Website: www.soutours.in
Need help with a privacy request?
Email support@soutours.in or call +91 87994 51791.